Digital-only products
GhostGG sells digital products. No physical item is shipped. The product page will explain the delivery method that applies to the item.
When delivery begins
We begin processing an order after the payment provider confirms payment. Digital delivery is completed through the order page, an email, or another method stated on the product page. Timing can vary because of availability, payment checks, or supplier processing. Any specific delivery estimate shown for a product applies to that order.
Accessing a delivered order
Use the order confirmation and the My Account area to find your order and follow the delivery instructions. If the order is not visible or the delivery email has not arrived, check your spam folder and then contact support.
Region and platform
Check the product description before redeeming a code. Activation may be limited to a stated platform, country or region, account type, edition, or publisher service. Do not use a VPN or change account region to bypass a restriction unless the product instructions expressly allow it.
Missing or faulty delivery
If a code is missing, invalid, already redeemed, or does not match the stated product, email support@ghostgg.com with your order number, product name, platform, activation region, and the error message. Do not post your full code publicly. We will investigate and provide the remedy required by applicable law and our Refund & Returns Policy.
Seller information
GhostGG is operated by GHOSTED ANDREASSEN, organisation number 933 591 506. Registered business address: Sam Eydes gate 246B, 3660 Rjukan, Norway. Support: support@ghostgg.com.
Last updated: 12 November 2026